Home - Mastercall Healthcare

Important

If you have an emergency life threatening illness, please call 999. For all other urgent health issues, please phone 111 or 111 online

ABOUT US

Mastercall Healthcare is an award winning social enterprise organisation providing NHS services primarily across Stockport & Trafford but also across the North West of England. Accredited by Social Enterprise UK, we support the NHS to deliver their strategy for ageing well/living well and preventing hospital admissions wherever possible.

With over 28 years’ experience as an innovative, highly performing social enterprise organisation, we are passionate about providing the very best patient care at the very best place for the patient.

Mastercall are also proud members of the Greater Manchester Urgent Primary Care Alliance, an alliance of 5 healthcare providers covering all 10 localities across GM.

To view Mastercall’s Patient Privacy Policy, please click here.

OUR VALUES

CORE SERVICES

Mastercall provide a wider range of services including pilot services, research initiatives, software development & wider seasonal services.

Here are an overview of our core services.

OUR NEWS

Award success

Greater Manchester Falls Lifting Response Team named as NHS GM Christmas Hero

January 19, 2026January 19, 2026

We are incredibly proud to share that the Greater Manchester Falls Lifting Response Team has been named an NHS Greater Manchester Christmas Hero, in recognition of their outstanding work supporting people who ...

Award success

October 28, 2025October 28, 2025

Mastercall is proud to announce a remarkable achievement at this year’s Urgent Health UK (UHUK) Conference and Awards Ceremony, held on 10–11 October 2025, where the organisation won three prestigious ...

Room rentals

August 14, 2025March 6, 2026

Clinical Rooms Available to Rent Mastercall Healthcare has five fully equipped clinical rooms available to rent at our headquarters in Hazel Grove, Stockport. Located within a professional healthcare environment, these ...

Years of Experience

Community IV appointments per yr

Inbound calls in 2025

Complaints Rate (%)

TESTIMONIALS

We are so lucky to have people like this working for the NHS

Patient Feedback 2026

I had been struggling to see anyone about my very painful ear infection and was sent to this service.

I was dealt with by two of the nicest people that you could ever wish to meet. Firstly the receptionist then by the GP.

I wish I’d known their names as I’d love to tell the world how wonderful and kind they were and how they went out of their way to help me with this non serious but VERY painful situation.

We are so lucky to have people like this working for the NHS.

Amazing service

Patient Feedback 2025

Amazing service. My GP, unable to get me an appointment, sent me here. Phonecall and appointment set within two hours and despite running five minutes late thanks to traffic was welcomed with a smile.. receptionist is incredible, instantly puts you at ease, saw I was struggling and got me a water and seat. Saw a doctor within ten minutes and quick exam helped get the medication I need..